Conference Proceedings
Research Articles
Customer Churn Construct: Literature Review and Bibliometric Study
Uday Arun Bhale and Harpreet Singh Bedi
Creating a Loyal Clientele: The Role of Service Environment in Health and Fitness Facilities
Rekha Attri, Jagdish Bhagwat, and Jack Reardon
Editorial
Employee Engagement: Building a Green Workplace Culture
Anubhav Mishra and Saumya Awasthi
Perspective
On Achieving Strategic Fit for Suvidha Sanitary Napkins distributed under Pradhan Mantri Janaushadhi Program in India
Priyank Sinha, Romi Sainy, and Chandra Prakash Garg