Research Articles
The Role of Emotional Intelligence in Securing High Service Quality in Indian Service Sector
Pooja and Pranab Kumar
Critical Analysis of Banking Sector Reforms in India with Special Emphasis on Technological Advancement
Shariq Mohammed
Privatization of Life Insurance in India-Successful or Not?
Moid Uddin Ahmad and Saif Siddiqui
Employee Perception on Training: A Comparative Study of Manufacturing and Service Sector
Tripti Singh, Shefali Nandan, and Ankit Singh
Why are there so Few Cases of Professional Service Firms?
Shiva Kumar Srinivasan